HELEN IMAH

• Authored and modeled BRD, FRD, process flows, and user journeys for a health insurance claims portal to reduce manual work and improve overall efficiency.

• Drafted the FSD for a cashback debit card feature on a bank app (finance) aimed at growing the elite users. Activities involved process modeling, wireframing, and user stories.

• Defined business process optimization, analyzed workflows, and made necessary adjustments.

• Evaluated software applications, conducted pre-launch testing, and provided technical feedback that refined solution quality.

• Analyzed data to extract valuable, data-driven business insights and inform strategic decisions.

• Gained hands-on experience in occupancy detection for smart homes using telemetry and event data.

• Learned the fundamental knowledge of ground truth labeling necessary for validating model results.

• Worked on machine learning models to group occupancy patterns and evaluated model results for accuracy and consistency.

Gained knowledge relevant to the transition into a Junior Analyst role.

• Implemented an interactive data visualization dashboard in Python to help entrepreneurs analyze X (formerly Twitter) data on top companies for business insights.

• Led the development of a real-time heart rate monitoring app for athletes to prevent overstress and overtraining, using ReactJS for the frontend, Mi Band 3 for data, and Recharts.

Master of Science in Applied Sciences and Engineering: Computer Science.

Bachelor of Technology - Computer Science.