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HELEN IMAH

Business Analyst @ Personal & Professional Projects
Brussels, Belgium

Highly motivated and detail-oriented Computer Science graduate with strong programming skills in Python, SQL, and DAX. Lifelong learner with excellent problem-solving abilities, seeking a challenging role to apply and grow my technical knowledge while contributing to innovative projects.

Top roles

Data Analyst< 2 years
Business Analyst< 2 years
Functional Analyst< 2 years
Project / Program Manager< 2 years

Front-end

JavaScript
CSS
HTML 5

Back-end

SQL
Python
Scala

Miscellaneous

Excel
IT Project Management

Systems

Windows
Microsoft 365 / Office 365

Business Intelligence

Power BI
Tableau

Agile

Agile/Scrum
Language
Fluent English
English
Fluent
Dutch
Average
Work experience
Since 2021
Business Analyst @ Personal & Professional Projects
01 January 2024 - 30 June 2025

• Authored and modeled BRD, FRD, process flows, and user journeys for a health insurance claims portal to reduce manual work and improve overall efficiency.

• Drafted the FSD for a cashback debit card feature on a bank app (finance) aimed at growing the elite users. Activities involved process modeling, wireframing, and user stories.

Research and Data Coordinator @ Cartesi Protocol
01 September 2023 - 30 June 2025

• Defined business process optimization, analyzed workflows, and made necessary adjustments.

• Evaluated software applications, conducted pre-launch testing, and provided technical feedback that refined solution quality.

• Analyzed data to extract valuable, data-driven business insights and inform strategic decisions.

Master's Thesis Researcher @ Renson Ventilation
01 October 2022 - 30 September 2023

• Gained hands-on experience in occupancy detection for smart homes using telemetry and event data.

• Learned the fundamental knowledge of ground truth labeling necessary for validating model results.

• Worked on machine learning models to group occupancy patterns and evaluated model results for accuracy and consistency.

Master's Student @ Vrije Universiteit Brussel
01 August 2021 - 30 September 2023

Gained knowledge relevant to the transition into a Junior Analyst role.

Project Lead @ Vrije Universiteit Brussel | Class Projects
01 May 2021 - 31 August 2023

• Implemented an interactive data visualization dashboard in Python to help entrepreneurs analyze X (formerly Twitter) data on top companies for business insights.

• Led the development of a real-time heart rate monitoring app for athletes to prevent overstress and overtraining, using ReactJS for the frontend, Mi Band 3 for data, and Recharts.

Education experience
Since 2013
Computer Science @ Vrije Universiteit Brussel
01 August 2021 - 30 September 2023

Master of Science in Applied Sciences and Engineering: Computer Science.

Computer Science @ Federal University of Technology, Akure
01 September 2013 - 31 December 2017

Bachelor of Technology - Computer Science.

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