sunil vempalli pakshiraju

IT Service Desk Specialist @ Danone Asia Pacific. Pte.Ltd

West Midlands, United Kingdom

Results-driven IT support experts with over 10 years of experience providing comprehensive technical support and solutions. Diagnostic expertise Troubleshooting and troubleshooting hardware, software, and networks. Have skills in maintaining IT infrastructure. Guaranteed system security and provided user training Strong ability to communicate technical information to non-technical users effectively. Committed to increasing operational efficiency and providing excellent customer service.

Top functies

Helpdesk / Support5 - 10 years

Network / Telecom Engineer< 2 years

System Engineer / Administrator< 2 years

Systems

Windows Server

Active Directory / Windows Server

Microsoft 365 / Office 365

Miscellaneous

IT Service Management

Network/Telecom

Cisco

Cloud

ServiceNow

Taal

Vloeiend English

English

Vloeiend

Werkervaring

Since 2009

IT Service Desk Specialist @ Danone Asia Pacific. Pte.Ltd

01 March 2017 -

Supporting IT to end users and Senior Management for their Laptops and other Internal Applications. Handling users in Singapore and users in ISEA regions. Providing Teams, CISCO Webex Audio/Video Conferencing Support. Providing Support for Senior Management Handheld devices like iPhone, iPad, IOS and Android.

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