Timothy Mensah

 Provided regular infrastructure support to empower system efficiency for financial transactions to about 99% up time without loss.
 Evaluated new hardware and software before deployment to permit installation competence and precision to about 99%.
 Educated staff about Cyber Security to reduce cyber threat to about 98%.
 Vulnerability scanning on web applications and reported to decrease online attacks to about 99%.

 Worked in a team with the IT Manager, Assistant IT Manager and other stakeholders to develop a strategy to enable a successful execution of the strategic network installation plan to allow increased in both production and services of the company to about 12% upward.
 Worked with peers to manage other disciplines such as Cyber Incident Management, Oracle Database Installation and supported Anti-Virus installation and management to increase production growth to over 10% and reduced risk to 0%.
 Participated in System Pitch installation for risk prevention to about 2%.
 Build backup policies and took backup of server for data restoration to about 100% accuracy.
 Virus protection maintenance and updating to 99% accuracy to minimize risk and vulnerability.
 Trouble shooting Mac OS and Windows OS as well as monitoring the Domain Mail Server for network management and file sharing to about 99% accuracy.
 Between 2011 to 2013 the IT team and I provided a high standard of support to the sales and marketing department to grow sales to 15%.

 Distributed company’s resources to staff members to learn to improve services to about 10%.
 In-depth knowledge of managing all IT equipment and its installation.
 Provided support to LAN / WAN infrastructure for efficiency to about 15%.
 Build regular backup policies and taking backup of the server to enable data restoration to 100% whenever there is data failure.
 Provided virus protection maintenance and updating to about 99% accuracy to minimize risk and vulnerability.
 Troubleshoot Mac OS and Windows OS, Monitoring the Domain Mail server to about 99% mail accessibility and managing network devices.
 Network installation, Network Monitoring, Telephone installation and configuration to increase connectivity, accessibility and availability to about 99%.