Top roles
Systems
Miscellaneous
Network/Telecom
Microsoft Dynamics 365
Security
Agile
Back-end
Sales
Testing and deployment of computer systems.
Software installation to process weather information.
Repairs and installation of Desktops, Laptops, and Printers.
Network installation and configuration of systems to communicate with servers for information processing.
Network printer installation.
All software installations.
System Management and Configuration
Provided regular infrastructure support to empower system efficiency for financial transactions to about 99% up time without loss.
Evaluated new hardware and software before deployment to permit installation competence and precision to about 99%.
Educated staff about Cyber Security to reduce cyber threat to about 98%.
Vulnerability scanning on web applications and reported to decrease online attacks to about 99%.
Worked in a team with the IT Manager, Assistant IT Manager and other stakeholders to develop a strategy to enable a successful execution of the strategic network installation plan to allow increased in both production and services of the company to about 12% upward.
Worked with peers to manage other disciplines such as Cyber Incident Management, Oracle Database Installation and supported Anti-Virus installation and management to increase production growth to over 10% and reduced risk to 0%.
Participated in System Pitch installation for risk prevention to about 2%.
Build backup policies and took backup of server for data restoration to about 100% accuracy.
Virus protection maintenance and updating to 99% accuracy to minimize risk and vulnerability.
Trouble shooting Mac OS and Windows OS as well as monitoring the Domain Mail Server for network management and file sharing to about 99% accuracy.
Between 2011 to 2013 the IT team and I provided a high standard of support to the sales and marketing department to grow sales to 15%.
Distributed company’s resources to staff members to learn to improve services to about 10%.
In-depth knowledge of managing all IT equipment and its installation.
Provided support to LAN / WAN infrastructure for efficiency to about 15%.
Build regular backup policies and taking backup of the server to enable data restoration to 100% whenever there is data failure.
Provided virus protection maintenance and updating to about 99% accuracy to minimize risk and vulnerability.
Troubleshoot Mac OS and Windows OS, Monitoring the Domain Mail server to about 99% mail accessibility and managing network devices.
Network installation, Network Monitoring, Telephone installation and configuration to increase connectivity, accessibility and availability to about 99%.