Top functies
Helpdesk / Support< 2 years
Network/Telecom
Network
Cisco
TCP/IP
Systems
Windows Server
Active Directory / Windows Server
Cloud
ServiceNow
Taal
Vloeiend English
English
Vloeiend
Dutch
Goed
French
Gemiddeld
Werkervaring
Since 2022
Senior Pc-Technicus @ TIC-Harmony ASBL
01 January 2022 - 01 January 2024
Diagnosing and repairing desktops, laptops, and peripherals (printers/scanners). Utilizing ServiceNow for ticketing and prioritization. Installing and configuring Windows, MacOS, and Windows Server. Managing updates, backups, and security patches. Configuring Cisco switches/routers, Active Directory (AD), DNS, TCP/IP, DHCP, and WDS. Setting up and maintaining complex wired and wireless networks. Providing technical training to end users and remote support for distributed teams.
Opleiding
Since 2016
IT and PC Technician @ INTECBRUSSEL
01 January 2021 - 31 December 2022
Specialized training in IT and PC maintenance.
Dutch Language Course @ CVO Lethas, Brussel
01 January 2016 - 31 December 2020
Completed a course in Dutch language.
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