Rôles occupés
Network/Telecom
Network
Cisco
TCP/IP
Systems
Windows Server
Active Directory / Windows Server
Cloud
ServiceNow
Senior Pc-Technicus @
01 January 2022 - 01 January 2024
Diagnosing and repairing desktops, laptops, and peripherals (printers/scanners). Utilizing ServiceNow for ticketing and prioritization. Installing and configuring Windows, MacOS, and Windows Server. Managing updates, backups, and security patches. Configuring Cisco switches/routers, Active Directory (AD), DNS, TCP/IP, DHCP, and WDS. Setting up and maintaining complex wired and wireless networks. Providing technical training to end users and remote support for distributed teams.
IT and PC Technician @
01 January 2021 - 31 December 2022
Specialized training in IT and PC maintenance.
Dutch Language Course @
01 January 2016 - 31 December 2020
Completed a course in Dutch language.