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Front-end
CSS
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Active Directory / Windows Server
Microsoft 365 / Office 365
Cloud
Azure
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Servicedesk Engineer @
01 January 2024 - 31 December 2024
Responsible for resolving IT issues via ticketing system and phone. Managed ticket prioritization, troubleshooting, hardware installation, documentation, and onsite support, achieving a 90% resolution rate within response time.
Zelfstandige @
01 January 2014 - 31 December 2020
Responsible for logistics, planning distribution of orders and timely delivery to customers.
Laborant @
01 January 2012 - 31 December 2013
Analyzed petroleum samples using laboratory equipment.
Procesoperator @
01 September 2011 - 30 September 2011
Supervised chemical production processes, ensuring safety, efficiency, and quality. Adjusted process parameters and performed routine maintenance and safety checks.
System and network management @
01 January 2024 - 31 December 2024
Specialized training in system and network management.
Operating Systems Hardware and Networks @
01 January 2023 - 31 December 2023
Focused on managing hardware and networking systems.
Web Design @
01 January 2023 - 31 December 2023
Training in web design techniques.
Pharmaceutical Technical Assistant @
01 January 2010 - 31 December 2010
Completed training as a Pharmaceutical Technical Assistant.