Mauro Almeida

Project Lead @ ING

Anvers, Belgique

As a multilingual Project Lead and Product Manager, I bring a substantial international background and a proven track record in leading diverse teams. My expertise is bolstered by certifications in ITIL, Agile, PM, and Scrum, ensuring adeptness in various project management methodologies. My university education reflects versatile qualifications and a broad spectrum of interests, underscoring exceptional adaptability, a keen intellectual capacity, and a passion for intercultural relations. I am driven by challenges and possess strong communication and organizational skills, making me an asset in any dynamic work environment.

Rôles occupés

Helpdesk / Support> 10 years

Project / Program Manager> 10 years

Cloud

Azure

ServiceNow

Agile

Agile/Scrum

Systems

Oracle

Back-end

Python

CRM

Salesforce

Langues

Courant English

English

Courant

Spanish

Courant

Portuguese

Courant

Français

Bon

Dutch

Bon

Italian

Moyen

Expériences professionnelles

Since 2022

Project Lead @ ING

01 January 2024 -

Developing and refining customer journeys to ensure seamless interactions with Privalis products, collaborating with cross-functional teams to manage products that meet customer needs.

IT Project Manager @ ESTÉE LAUDER COMPANIES

01 September 2021 -

Conducting day-to-day project coordination, planning and implementation across multiple teams.

IT Retail Lead @ VF europe

01 October 2017 -

Project Lead for Retail hardware and software acquisitions across EMEA.

IT Coordinator @ CANON BELGIUM

01 January 2012 -

Coordinated and managed the Front Office Team providing IT support to internal Canon users.

IT Analyst @ HP Enterprise Services

01 May 2009 -

Worked as 1st and 2nd line Service Desk support agent, resolving and dispatching issues reported by Shell employees.

IT Lead Project Manager @ Royal DSM

01 September 2022 - 31 December 2023

Leading a multi-functional Scrum Team and overseeing Network infrastructure and systems functionality.

Études et diplômes

Since 2005

Law @ UNIVERSIDADE LUSIADA DO PORTO (PORTUGAL)

01 January 2008 - 31 December 2008

Law studies, legal studies, national and international law, economic and social studies, commercial law, economy and finances

International Politics @ UNIVERSIDADE LUSIADA DO PORTO (PORTUGAL)

01 January 2005 - 31 December 2005

International relationships, politic studies, diplomacy, law studies, economics, technology and investigation

Mauro Almeida

Rôles occupés

Cloud

Agile

Systems

Back-end

CRM

Bon retour parmi nous

Bienvenue à bord!