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Developing and refining customer journeys to ensure seamless interactions with Privalis products, collaborating with cross-functional teams to manage products that meet customer needs.

Conducting day-to-day project coordination, planning and implementation across multiple teams.
Project Lead for Retail hardware and software acquisitions across EMEA.
Coordinated and managed the Front Office Team providing IT support to internal Canon users.

Worked as 1st and 2nd line Service Desk support agent, resolving and dispatching issues reported by Shell employees.
Leading a multi-functional Scrum Team and overseeing Network infrastructure and systems functionality.
Law studies, legal studies, national and international law, economic and social studies, commercial law, economy and finances
International relationships, politic studies, diplomacy, law studies, economics, technology and investigation