Rôles occupés
Cloud
Azure
ServiceNow
Systems
Active Directory / Windows Server
SCCM / MS Configuration Manager
IDE
IntelliJ
Microsoft Dynamics 365
MS Exchange Server
Front Office L1/L2 @
01 September 2024 -
First point of contact for IT-related questions or issues.
IT Consultant (Cloud Infrastructure Services) @
01 September 2022 -
IT consultant in Cloud Infrastructure Services.
Support Engineer (L1/L2) @
01 September 2023 - 01 September 2024
Troubleshooting online platform issues, installing and configuring specific software.
L1 Agent @
01 October 2022 - 01 February 2023
Providing technical support and managing SLAs in ServiceNow.
