Top roles
Consultant (Specialist)< 2 years
Helpdesk / Support< 2 years
Cloud

Azure
ServiceNow
Systems
Active Directory / Windows Server
SCCM / MS Configuration Manager
IDE
IntelliJ
Microsoft Dynamics 365
MS Exchange Server
Language
Native French
French
Native
English
Good
Dutch
Good
Work experience
Since 2022
Front Office L1/L2 @ Brucity (I-City)
01 September 2024 -
First point of contact for IT-related questions or issues.
IT Consultant (Cloud Infrastructure Services) @ Capgemini
01 September 2022 -
IT consultant in Cloud Infrastructure Services.

Support Engineer (L1/L2) @ Degroof Petercam
01 September 2023 - 01 September 2024
Troubleshooting online platform issues, installing and configuring specific software.

L1 Agent @ Belfius
01 October 2022 - 01 February 2023
Providing technical support and managing SLAs in ServiceNow.

Education experience
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