Top roles
Helpdesk / Support< 2 years
Systems
Active Directory / Windows Server
SCCM / MS Configuration Manager
Microsoft 365 / Office 365
Back-end
Jenkins
PowerShell
Cloud
Azure
Language
Fluent Dutch
Dutch
Fluent
Arabic
Fluent
English
Average
French
Average
Work experience
Since 2019
IT Support Engineer @ VAB 3D LINE
01 January 2025 - 31 October 2025
User support face to face/ Phone and online. Implementation and management of various IT tools.
IT Support Engineer @ TOPdesk
01 June 2024 - 30 September 2024
Provided support for end users, managed ticketing system and troubleshooting various technical issues.
IT Support Engineer @ NMBS 2/3D LINE
01 June 2023 - 31 January 2024
General support with a focus on Active Directory and VPN issues, while interacting with end users.
Intern Support @ YPTO 1ST 2DLINE
01 August 2022 - 31 December 2022
Provided remote support across multiple locations and managed IT stock.
Intern Support @ TRANETECHNOLOGIES 2D/3D LINE
01 January 2022 - 31 July 2022
Managed IT stock and provided support, checking for VPN problems and resolving office software issues.
Intern @ BNP Paribas Fortis
01 September 2019 - 31 March 2020
Completed an internship focusing on technical support and client interaction.
Education experience
Connect with Saleh Ahmed