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Lilee Katleen Aerts

Customer Engagement Manager @ SAS Institute NV/SA
Flemish Brabant, Belgium

A natural connector and professional matchmaker, skilled at bridging diverse stakeholders in cross-functional collaborations through a thoughtful, analytical approach and detailed preparation. Adept at translating complex business needs into tailored offerings of products and services. Works with precision and attention to results and success factors, maintaining strong involvement from start to finish and remaining consistently committed throughout.

Top roles

Business Analyst5 - 10 years
Sales2 - 5 years

Sales

Customer Service
Business Development
Account Management
Communication skills

Miscellaneous

Project Management

HR / Sourcing

Recruitment Training
Language
Native Dutch
Dutch
Native
English
Fluent
French
Fluent
German
Fluent
Work experience
Since 2001
Customer Engagement Manager @ SAS Institute NV/SA
01 October 2021 - 31 August 2025

Responsible for selling consulting services in the Belux territory, managing customer relationships, developing new service propositions, and coordinating projects.

Business Development Manager @ ps_testware
01 October 2019 - 30 June 2021

Managed accounts, oversaw project and service delivery, and conducted contract/pricing negotiations.

Customer Services Advisor | IT Procurement Officer @ KU Leuven ICTS
01 March 2015 - 30 June 2019

Managed IT partnerships and procurement, developing new products for faculties and research.

Business Consultant Sales & Marketing @ Kathaliss
01 February 2008 - 28 February 2015

Provided consultancy for IT service companies and managed business development.

Account manager @ Computer Profile & EMIG
01 March 2005 - 30 September 2007

Managed accounts and client relationships.

Channel Marketing & Alliances Manager @ Internet Security Systems (ISS/IBM)
01 March 2001 - 30 September 2004

Oversaw marketing and alliances.

Education experience
Since 1995
European Business Management @ Howest
01 January 1996 - 31 December 1996

Postgraduate/MBA, cum laude, including Socrates Program at TU Dresden, Germany.

Corporate Communication Management @ Thomas More Hogeschool
01 January 1995 - 31 December 1995

Cum laude, including training in audiovisual technology.

Connect with Lilee Katleen Aerts

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