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Patrick Moura

Infrastructure Engineer @ ARHS
East Flanders, Belgium

IT Consultant

Top roles

Helpdesk / Support< 2 years

Systems

Desktop / PC
Windows
Hardware
Microsoft 365 / Office 365
SharePoint
Windows Server
Exchange
SCCM / MS Configuration Manager

Miscellaneous

Desk Support
Technical Support
Troubleshoot
IT Service Management
ITIL
Organizational Skills

Cloud

ServiceNow
Azure

Back-end

Mobile devices
PowerShell

Sales

Customer Service
Communication skills

Business Intelligence

Power BI

Mgmt Frameworks

Prince 2

Network/Telecom

VoIP
Language
Native French
French
Native
Dutch
Native
English
Good
Work experience
Since 2024
Infrastructure Engineer @ ARHS
11 March 2024 -
Education experience
Since 2005
Customer Service @ GLS
01 February 2015 - 30 November 2015

Training in premium customer service for GLS accounts.

Information Technology @ Unknown
01 May 2011 - 28 February 2015

Bachelor's degree in ICT with relevant certifications.

Customer Support @ Call-IT
01 September 2010 - 30 April 2011

Provided customer support for telecom services.

General Education @ Stedelijk Lyceum Linkeroever
01 September 2005 - 30 June 2007

Completed secondary education.

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