Skip to main content
Home Home

Main navigation

  • Community
  • Challenges
  • Jobs
en
  • English
  • French
  • Dutch
JH

Joran Helsen

IT Support & Helpdesk Engineer @ CODIPACK
Flemish Brabant, Belgium

Helpdesk officer bij Rode Kruis-Vlaanderen

Top roles

Helpdesk / Support5 - 10 years

Systems

Linux
Active Directory / Windows Server
Microsoft 365 / Office 365

Back-end

SQL
C#

Network/Telecom

Cisco
Language
Native Dutch
Dutch
Native
English
Fluent
French
Good
German
Average
Work experience
Since 2015
IT Support & Helpdesk Engineer @ CODIPACK
01 March 2020 - 31 December 2022

Administratie & opvolging klantensupport, registratie van incidenten, coördineren van contacten, documenteren van probleemgebieden en voorstellen doen.

Helpdesk officer @ IDT
01 July 2019 - 31 December 2019

Onderhouden van pc’s, incidenten loggen via Topdesk, en beheren van telefoniedatabase.

Helpdesk officer @ RODE KRUIS VLAANDEREN
01 February 2016 - 30 April 2019

Instaan voor afschrijven van oude toestellen, incidenten en hardware loggen, werkbezoeken in donorcentra.

IT helpdesk medewerker @ CVO Oranjerie
01 January 2015 - 31 January 2016

Ondersteuning van Windows server, Microsoft Office, en PC beheer.

Education experience
Since 2010
Netwerk en systeem beheerder @ VDAB Heverlee
01 January 2023 - 31 December 2024

Opleiding in netwerk en systeembeheer met focus op CISCO, LINUX, en Active Directory.

IT helpdesk medewerker @ CVO Oranjerie
01 January 2015 - 31 December 2016

Opleiding gericht op IT support en helpdesk werkzaamheden.

Toegepaste Informatica @ PHL, Hasselt
01 January 2012 - 31 December 2014

Bachelor in toegepaste informatica met een focus op software en systeembeheer.

Economie-sport @ Sint-Jan Berchmanscollege, Diest
01 January 2010 - 31 December 2012

Algemeen secundair onderwijs in Economie-Sport.

Connect with Joran Helsen

Welcome back

Welcome on board!

  • Sign in
  • Become a member
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Oops, I

forgot my password
Sign up with your email
footer logo

EDITx allows IT people, companies & universities to highlight their IT expertise, to network, share events, participate in challenges and find interesting tech jobs.

Follow us

  • editx-facebook
  • editx-twitter
  • editx-instagram

Share the ❤ with your friends

Footer

  • EDITx
    • About us
    • FAQ
    • Contact
  • Tech Talents
    • Community
    • Tech Challenges
    • IT jobs
  • Employers
    • About Challenges
    • Use cases
    • Products

©2023 EDITX - All rights reserved - Use policy - Privacy policy - Challenge terms