Top functies
Cloud
Miscellaneous
Network/Telecom
Back-end
Systems
Service definition and Process Improvement, Contract management with Workplace service providers, Service definitions within ITIL V4 methodology.
Service definition and Process Improvement, SLA/ XLA definitions for the new product with ITIL V4 methodology.
Process improvement and implementation, Problem Management Process and Improvement.
Devices As Service for new HP deals, Design the Service Delivery and Support Process for HP New Deals.
EMEA Service Delivery Management- EMEA Service Desk, Service Desk Workflow-Incident, Changes, Problem and Projects Management.
Manage and maintain Clients interface relationship and adopt best practice, Manage Service Level Requirement, Service Level Agreement.
Bachelor's Degree in Computer Sciences.
Professional training in Hardware, Software, and Network.
Degree in Communication and Journalism.