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Ludovic Smets

Process Analyst @ SNCB/NMBS
Vlaams-Brabant, België

Curious and adaptable business and functional analyst with a generalist background and hands-on experience in HR process analysis, data reporting and business documentation. Known for a structured and analytical mindset, I bring broad cross-functional knowledge with a strong interest in data, processes and continuous learning. Experience in HR transformation projects and capable of translating process knowledge into clear, actionable insights. I bring creative problem-solving, laser-focus on intricate details and a natural aptitude for connecting diverse ideas to every project. I bring a background in reporting and data analysis and remain genuinely interested in continuing to grow in these areas as part of my professional journey.

Top functies

Business Analyst< 2 years
Functional Analyst< 2 years
Process Analyst< 2 years

Back-end

SQL
Python

Modeling Languages

UML
BPM / BPMN

Agile

Agile/Scrum

Business Intelligence

Power BI
Taal
Moedertaal French
French
Moedertaal
Dutch
Moedertaal
English
Vloeiend
Spanish
Gemiddeld
German
Gemiddeld
Arabic
Gemiddeld
Werkervaring
Since 2020
Process Analyst @ SNCB/NMBS
01 July 2024 - 01 October 2024

Acted as process analyst in the HR department for TIME-related processes. Collected process input through interviews, workshops and document analysis.

functional analyst @ BUSI/NSI
01 September 2023 - 01 June 2024

Supporting the CISO of NSI, with data management within the area of the internal security campaign.

functional analyst @ Ordina
01 October 2023 - 01 January 2024

Provided aftercare/transition services for the previous client over a span of several weeks.

functional analyst @ Vlaamse Overheid Volksgezondheid
01 September 2022 - 01 February 2023

Seamlessly integrate the federal RAAS application into the existing E-Loket for elderly care facilities.

Business Analyst @ VDAB
01 August 2021 - 01 January 2022

Undertook the pivotal task of comprehensively mapping the current state of three Flemish port offices.

functional analyst @ Vlaams Parlement
01 October 2020 - 01 May 2021

Collaborated with Ordina Sharepoint specialists to facilitate the configuration of a user-friendly Sharepoint documentation site.

Opleiding
Since 1995
BABOK study group @ IIABA
01 January 2021 - 31 December 2021

Involvement in BABOK study group.

data analyst @ Syntra
01 January 2019 - 01 January 2020

Comprehensive training in data analysis.

Functional Analyst SAP @ Flexso / CEVORA
01 January 2019 - 31 December 2019

Training as a SAP Functional Analyst.

Business Analyst @ Syntra
01 September 2017 - 01 May 2018

Specialisation in Business Analysis through blended learning.

Tourism and Service Management @ University of Central Lancashire
01 September 1997 - 01 July 1998

Master’s degree in Tourism and Service Management.

Business Administration @ University of Humberside
01 September 1995 - 01 July 1996

Bachelor’s degree in Business Administration.

Connect with Ludovic Smets

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