Top functies
Helpdesk / Support< 2 years
Systems
Active Directory / Windows Server

Microsoft 365 / Office 365
Network/Telecom
Network
SAP

SAP
Cloud
ServiceNow
Miscellaneous
Troubleshoot
Taal
Vloeiend English
English
Vloeiend
Dutch
Goed
French
Gemiddeld
Werkervaring
Since 2019
IT Support Engineer @ VIBE GROUP / PWC BELGIUM
01 October 2024 - 31 March 2025
Expertise in front desk operations, including phone support and IT issue resolution for users.
Service & Support Engineer @ YOKOGAWA BELGIUM
01 May 2024 - 31 July 2024
Troubleshooting industrial machinery.
Service Desk Engineer @ TCR International
01 July 2022 - 31 January 2024
Specializing in ticket creation and management using ServiceNow.
Application Support Engineer @ DESCARTES SYSTEMS GROUP
01 April 2019 - 30 November 2019
Provide support for issues related to EMCS, PLDA and NCTS flows.
Opleiding
Since 2016
Business / Managerial economics @ Constantin Brancusi University
01 September 2016 - 01 July 2022
Bachelor's degree focusing on economic principles and managerial practices.
Informatics and Mathematics @ National College of "Spiru Haret" Targu-Jiu
01 September 2016 - 01 June 2016
High school diploma with a focus on informatics and mathematics.
Connect with Alexandru Otgon