Irina Galchenko

Analyzing business processes, gathering requirements and providing data-driven solutions to improve efficiency, strategy, and decision-making; stakeholder management; regular maintenance activities – sharing and visibility updates, user creation, reports and dashboards, page layouts and Lightning page updates, validation rules, permission sets etc.; creating reports and dashboards as per client requirements. Creating custom objects, assigned fields, custom tabs, components; using Salesforce Inspector tool for inserting, updating, or importing/exporting data from Salesforce objects. Achievement: Second place winner Salesforce Summer Camp Trailhead Challenge 2022.

Advanced manual and entry-level automated testing of Salesforce DB; extensive experience in writing test plans, test scripts, test cases, and analyzing test results; strong experience in Software Development Life Cycle (SDLC) and Defect Life Cycle (DLC); collaborating with the entire team to build stable features and tools; training newcomers, compiling key statistics and audit processes to ensure goals were met. Achievement: Star of Fleetcor. Awarded for a successful project: 'Salesforce and Naumen integration'.

Efficiently organizing and facilitating Scrum ceremonies.

Manual software testing of Siebel CRM. Creating and maintaining test documentation (HP ALM, TM4J). Providing fault diagnosis, forecasts, and risk analyses. Demonstrating completed tasks to the client. Achievement: Best team of the year.

Writing various technical documentation for clients and teams. Describing and creating UML diagrams of business processes. Data analysis and reporting with tools (VBA, bash, Excel, etc.).

Managing the client’s relational database. Achievement: Best IT specialist of the department.