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Helpdesk / Support< 2 years
Service Delivery Manager< 2 years
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Windows Server
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Microsoft 365 / Office 365
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Since 2021
IT Support Medewerker @ Zoutman NV
01 November 2024 -
Installing PCs: Setting up and configuring new systems for end-users. IT ticket support: Managing and resolving issues via a ticketing system. Camera and printer management: Installation, maintenance, and support for these devices.
Service Delivery Ingeneer @ CEBEO
01 January 2024 - 31 August 2024
Responsible for user management (creating accounts and providing hardware). Providing IT onboarding for newcomers.

Medewerker Contactcenter @ Colruyt Group
01 July 2021 - 31 December 2023
Support for employees, such as IT issues. I am responsible for follow-up in the office and store.

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