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Jean Louis NIKIEMA

IT Support specialist @ Lab4tech
Brussel, België

IT Support Engineer with over 10 years of experience in IT, focusing on improving daily operations through automation and faster deployment. Skilled in incident analysis, deployment, administration, and troubleshooting.

Top functies

Consultant (Specialist)2 - 5 years
System Engineer / Administrator< 2 years
Technical Analyst2 - 5 years
DevOps Engineer< 2 years

Systems

Linux
Unix-AIX
Windows Server
PostgreSQL

Cloud

Ansible
Azure

Miscellaneous

DevOps

Network/Telecom

Cisco

Back-end

Bash
Taal
Moedertaal French
French
Moedertaal
English
Vloeiend
Werkervaring
Since 2013
IT Support specialist @ Lab4tech
01 July 2024 - Present

Implementation of a backup solution using Bacula software and the Baculum Web API

• Installation and configuration of Bacula backup on a Fedora Linux server

• Installation and configuration of the database

• User management and rules on the file system

•Installation and configuration of the interactive administration interface Cockpit

Consultant Linux Spécialist @ Nestlé / Nespresso
01 August 2023 - 02 October 2023

Projet Implementation of script for the collection of server and
Scientific data.

● Scripting et automatisation bash shell linux
● Collection of data
● Package Upgrade

Middleware Devops Linux Consultant @ Randstad Digital
01 February 2023 - 30 June 2023

• Automation of recurring tasks via Ansible playbooks

• Deployment of configuration, system and application setup according to environment (DEV,INT, ACC, PRD)

• Upgrade of Linux Redhat 7 servers to 8

IT Analyst Consultant Bank @ Crédit Agricole Technologies et Services
03 March 2020 - 31 October 2022

Batch processing analysis
• Incident resolution
• Launch and correction of jobs in error
• Planning of bank applications and processing monitoring

Unix rights administration and account unlocking
• Deployment of patches for S2i version upgrades in production
• Implementation of
interruptions for web and mobile
• IT request management

Operating Analyst @ Sopra Steria
05 December 2016 - 02 March 2020

• Incident resolution level 2 and 3
• Operation monitoring.
• UNIX system administration
• Planning and system monitoring
• Refreshment of client databases
• Performance optimization.
• Updating of client databases.
• Oracle, PostgreSQL database installation and configuration
Client Extranet, GED, LAD
Creation, installation, and management of SSL

Operating Pilot, Bank @ Société Générale
04 February 2013 - 27 May 2016

• Management of the EIP bank distance site (the internet space for individuals)
• Updating stock market news for individuals
• Job pointing, analysis, and follow-up
• Application monitoring
• Verification of batch processing
• Alert and incident monitoring until resolution (SLA)
• Testing of the Societe Generale mobile application
• Implementation

Opleiding
Since 2008
Réseaux @ Cisco Networking Academy
03 March 2008 - 24 April 2009

Module 1, 2

Technicien réseaux et télécommunications d'entreprise @ AFPA
01 April 2008 - 27 March 2009

BTS (Brevet de Technicien Supérieur)

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