Jan Van Loco

All-round IT support engineer providing 1st and 2nd line support and handling user issues via multiple channels.

Supported EDI connections with international partners and implemented project planning for new customers.

Provided user support at solution centers and performed hardware upgrades and system deployments.

Served as SPOC for subsidiaries and provided Citrix and SAP support.

Managed system configurations and provided helpdesk support.

Handled configuration management and customer support for internet services.

Earned safety certification.

Trained in Android app development.

Completed training to become a PC Technician.

Pursued nursing studies.

Completed basic secondary education.