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Mohamed Harcha

Global Major Incident mananger @ ING
Antwerpen, België

IT Migration Coördinator @Delhaize

Top functies

Incident & Problem Manager< 2 years

Miscellaneous

Database
Excel
IT Project Management
IT Service Management
Operating systems
Project Management
Web Applications
ITIL
Desk Support
Technical Support
Communication and Relationship-Building Skills

Systems

Desktop / PC
SharePoint
VMware
Windows
Windows Server
Active Directory / Windows Server
Exchange
SCCM / MS Configuration Manager

Cloud

Cloud
Azure
ServiceNow

Back-end

Mobile devices
iOS

Network/Telecom

Infrastructure
VoIP

Business Intelligence

Power BI

Enterprise Tools

Waterfall

Sales

Customer Service

HR / Sourcing

Recruitment Training
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Werkervaring
Since 2023
Global Major Incident mananger @ ING
01 June 2023 - Present
Opleiding
Since 1995
PC & Network Technician @ VDAB
01 January 2013 - 01 June 2013

Specialized training in PC and network technology.

Boekhouden / Informatica @ Stedelijk Lyceum Meir
01 September 1995 - 01 June 1999

Studied accounting and IT.

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