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Microsoft Dynamics 365
Installed, configured, and maintained IT equipment used for training (PCs, projectors, printers, audio-visual systems).
• Provided user support and troubleshooting for hardware and connectivity issues.
• Provided training and user support with a focus on compliance and safety.
• Developed strong communication and teaching skills transferable to IT
• Infrastructure & Hardware Management: Installation, maintenance, and lifecycle management of IT equipment (PCs, routers, switches, printers).
• Network Support: LAN, WAN, and Wi-Fi troubleshooting (link status, ping, traceroute, routing tables, VLANs).
• Incident Management: Handling tickets related to connectivity and user access issues, escalat
Delpoyed all IT hardware & software related, laptop's, desktops, printers, Lan, database... Maintain..
• Supervised IT equipment setup (PCs, printers, connectivity).
• Gained project management and operational oversight experience.
Bachelor's degree in Management.
CESS Diploma obtained.
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