Top functies
Helpdesk / Support< 2 years
Sales2 - 5 years
Front-end

Node.js

React
CRM

CRM
Network/Telecom

TCP/IP
Systems

Microsoft 365 / Office 365
Miscellaneous
Troubleshoot
Taal
Moedertaal Bulgarian
Bulgarian
Moedertaal
Dutch
Vloeiend
English
Goed
Werkervaring
Since 2017
Customer Service for customers in the UK @ VF Corporation
01 January 2023 - 01 January 2025
Resolved over 200 technical and account issues per week for UK customers, achieving over 95% customer satisfaction on post-call surveys.
Resort Maintenance Assistant @ Red Jacket
01 January 2022 - 31 December 2022
Assisted guests with basic technical issues, gaining hands-on experience in problem-solving.
Service Staff @ La strada
01 January 2017 - 31 December 2021
Successfully balanced a full-time job while studying Computer Science.
Opleiding
Since 2019
ReactJs @ Soft Uni
01 January 2023 - 31 December 2024
Specialisation in ReactJS.
Toegepaste Informatica @ Vlaanderen
01 September 2019 - 30 June 2023
Bachelor in Toegepaste Informatica – Erkend door NARIC.
Connect with Velislav Choranov