Top functies
Business Analyst< 2 years
Consultant (Specialist)< 2 years
Agile
Agile/Scrum
CRM

Salesforce
Miscellaneous
ITIL
Modeling Languages
BPM / BPMN
Business Intelligence

QlikView / Qlik Sense
Taal
Vloeiend English
English
Vloeiend
Dutch
Vloeiend
French
Goed
Werkervaring
Since 2019
IT Coordinator @ Circet
01 January 2023 - 31 May 2025
Supported the "Site Tracker" (Salesforce) application by diagnosing and resolving user issues, managing software changes, creating reports and dashboards. Ensured data quality by maintaining accuracy and integrity of critical databases.
IT Consultant @ Dominion Expert
01 March 2022 - 31 October 2022
Analyzed existing saw processes, optimized and refined them for enhanced efficiency.
Problem and Change Analyst @ Atrias
01 January 2021 - 31 January 2022
Configured the SM Topdesk tool within an ITIL framework. Analyzed current business processes and suggested optimized future processes. Developed user manuals and work instructions.
Business Process Analyst @ Daxperience
01 February 2020 - 31 December 2020
Analyzed and optimized energy business processes, developing BPMN workflows utilizing Camunda modeling software.

Business Analyst @ Contraload
01 September 2019 - 31 January 2020
Gained knowledge of the pooling business model. Analyzed business requirements and optimized pooling workflows.
Opleiding
Since 2000
ICT @ PCVO, Hasselt
01 September 2000 - 01 July 2004
Bachelor's degree in ICT.
Connect with Kristof Neeskens