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Helpdesk / Support2 - 5 years
Microsoft Dynamics 365
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Since 2020
Senior Agent @ BMW Group Belgium – VAB
01 February 2021 - 01 March 2025
Managing customer files for roadside assistance and insurance applications, providing replacement vehicles, leading a team, and overseeing daily operations.
Receptionist & loketmedewerker @ Gemeentehuis Wilrijk & Merksem
01 October 2020 - 01 February 2021
Receiving and assisting customers, administrative tasks, and creation of personal documents such as passports and IDs.
Opleiding
Since 2013
Finance-Insurance @ Artesis Plantijn Antwerpen
01 September 2019 - 30 June 2024
Bachelor in Finance-Insurance.
Wetenschappen-Talen @ Atheneum Merksem
01 September 2013 - 30 June 2019
Secundair onderwijs dipolma in Wetenschappen-Talen.
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