Lamine Diawara

Collaborated with stakeholders to ensure successful delivery of projects.
Coordinated with external vendors for procurement of hardware and software
components.
Reviewed and approved project plans prior to implementation.
Communicated relevance of organizational goals, policies and procedures to IT
department staff.

Provided company users with tech support for IT problems and account
maintenance.
Created detailed documentation regarding system configurations, processes and procedures for future reference.
Operated a variety of machinery and tools safely and efficiently.
Communicated relevance of organizational goals, policies and procedures to IT
department.

Created and implemented new troubleshooting processes, improving efficiency
and customer satisfaction while reducing costs.
Globally managed several satellite IT locations, maintaining secure and
operational corporate infrastructure.
Recommended hardware and software acquisitions to help users assess needs
and justify equipment and services.

Provisioned new IT assets and confirmed new installations met established IT
standards.
Deployed wireless access points across multiple sites in order to extend the reach of existing networks.
Assisted with the installation and maintenance of local area networks, wide area networks and other data communication systems.