Idriss Junior Fanny Cisse

Designing and planning IT systems and networks based on organizational needs.

Handling IT support tickets in ServiceNow, onsite support, preparing laptops, and assisting users remotely.

Providing onsite support and preparing laptops for new hires.

Resolving network issues, managing remote workstations, and addressing Microsoft Office 365 problems.

Installing and managing printers in the company.

Replaced defective hardware such as batteries and screens.

MBO (ICT) NV 4 degree obtained.

MBO (ICT) NV 3 degree obtained.

MBO (ICT) NV 2 degree obtained.

SDV (sport dienst veiligheid) degree obtained.

VMBO degree obtained.