Nicolas Nasuti

Computer Science and Application Development @ Institut des Carrières Commerciales de la Ville de Bruxelles

Bruxelles, Belgique

IT professional, in transition, blending technical expertise with problem-solving. Experienced across IT operations, customer support, and software dev. Multilingual, adaptable, methodical; fast learner with admin and customer service background across Europe. Detail-oriented, eager to drive innovation. Seeking ICT roles in application development.

Rôles occupés

Helpdesk / Support< 2 years

Front-end

JavaScript

CSS

HTML

Node.js

Vue.js

Back-end

SQL

Java

PHP

Laravel

IDE

Visual Studio

Systems

MySQL / MariaDB

Cloud

Docker

Business Intelligence

Power BI

Langues

Maternelle Français

Français

Maternelle

English

Bon

Italian

Bon

Spanish

Moyen

Expériences professionnelles

Since 2011

Administrative Assistant @ Buildings Helpline / Gérance Technique operations

03 January 2020 -

Answer the phone calls and emails from Council users and Buildings Unit; informing users, coordinating, dispatching, encoding, and following up on incoming requests.

Buildings Help desk agent / trainer / manager @ Buildings Helpline / Gérance Technique operations

26 February 2019 - 31 December 2019

Answering phone calls, informing users, and dispatching requests.

Customer Service Representative @ Louis Vuitton Services Europe

02 October 2017 - 16 March 2018

Help clients, answer in-bound calls, and develop a commercial mindset.

Receptionist @ Aspria Brussels Avenue Louise

22 September 2016 - 23 January 2017

Welcoming guests, informing, helping, and guiding clients.

Hotel concierge @ Meriton Serviced Apartment

04 October 2014 - 29 August 2016

Providing five-star customer service and managing client relationships.

Club host/club hostess @ Basic-Fit Brussels

01 September 2011 - 30 June 2012

Welcoming customers, promoting club services, and handling memberships.

Études et diplômes

Since 2020

Computer Science and Application Development @ Institut des Carrières Commerciales de la Ville de Bruxelles

01 January 2020 - Present

- Comprehensive training in software development methodologies.
- Strong foundation in IT project administration & problem-solving.
- Hands-on projects with industry-standard tools & frameworks.
- Emphasis on analytical thinking & software lifecycle management.