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Moulaye Keita

IT Support network and systems @ EURONEWS SA
Bruxelles, Belgique

IT Support and System Engineer

Rôles occupés

Field / Maintenance Engineer< 2 years
Helpdesk / Support< 2 years

Systems

Hardware
Windows
Windows Server
Active Directory / Windows Server
Microsoft 365 / Office 365
Citrix

Miscellaneous

Desk Support
Operating systems
Technical Support
Troubleshoot
IT Service Management

Network/Telecom

Telecom
GSM/GPRS/EDGE
VoIP
Langues
Maternelle Français
Français
Maternelle
English
Courant
Expériences professionnelles
Since 2016
IT Support network and systems @ EURONEWS SA
01 October 2024 - Present

Insure the operational maintenance of systems, networks, data processing and their exploitation.
◦ Resolution of incidents encountered by all users of the information system (journalists, production, broadcast etc)
◦ Provide hardware and software support to users.
◦ Install and configure of computer stations, network equipment, applications deplo

IT Support Analyst @ Candriam
01 April 2022 - 29 September 2023

IT support analyst consultant for the client CANDRIAM (Belgium office)
◦ 1rst Line Analyze, diagnose, and resolve IT incidents by following the procedures
◦ 2nd line support of finance and bank applications (Bloomberg, Charles River, Fusion Invest, GPMS, DOOM)
◦ Users Access management, provision and deletion of rights, management of access to co

IT Support Engineer @ European Commission
01 October 2021 - 30 April 2022

◦ IT support and Helpdesk Agent for staff members of the European Commission
◦ Re-installation of Operating Systems (Migration, rollback, reinstall)
◦ On site intervention (hardware issues, replacement, setup)
◦ Active Directory – check-ups (object present, enabled, other) and actions (password reset)
◦ Record and track all the interactions in the

IT Support Engineer @ BDG Company
01 July 2020 - 30 September 2021

Installation and configuration project of IT systems and equipments
◦ Installation and configuration servers, systems deployment (SIMAC, FUJITSU, TOSHIBA )
◦ System and network administration (Windows, Linux, MacOs), Camera IP, VOIP, smartphones, cisco, video conference
◦ Users Support for IT incidents, fault detection, remote troubleshooting, use

IT Support Agent @ Commune Ixelles
01 January 2018 - 28 February 2019

◦ IT Support assistant
◦ Systems administration, Active directory, user’s account management
◦ Computer trainer (desktop, Office365, Skype for bussiness, teams etc...)
◦ Assistance to the Project Manager for the implementation and configuration of new PC’s, printers, video conference, audio visual and IT equipments
◦ Network administration, cabling

IT technician/Support @ oxfam solidarité
01 June 2016 - 30 June 2017

Support and IT stock management
◦ Installation of systems (Linux, Windows, MacOS), Software upgrade and selling of IT equipments

Études et diplômes
Since 2006
Network and System Administration/Administrator @ Technocite
01 January 2020 - 31 December 2020

NETWORK ADMINISTRATOR ORIENTED IP

Administrateur Système Réseau et Base de données @ Technocite
01 January 2019 - 31 December 2019

System and network administration

Informatique et système - Technologie de l'informatique @ Haute école du Hainaut
01 January 2009 - 31 December 2012

Informatique et système - Technologie de l'informatique

Telecommunication and Computer Engineer @ Hetec
01 January 2007 - 31 December 2009

Telecommunication and Computer Engineer

Bachelier @ Lycée Cheick Anta Diop
01 January 2006 - 31 December 2006

Bachelier option science

Connect with Moulaye Keita

Bon retour parmi nous

Bienvenue à bord!

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