Rôles occupés
Miscellaneous
Systems
Back-end
Assist system engineers with server updates. Provided IT support for 15,000+ users across HQ and remote branches, managing user accounts and troubleshooting.
Giving support to customers in Dutch/French/English via telephone and ticketing system, handling hardware and software support in a Linux environment.
Analyze and correct maintenance data in the system, raise purchase orders, and prepare monthly Client Invoicing.
Make and prepare offers, negotiate options with clients, and manage after sale service.
Contracting and supply support.
Register calls and e-mails into a ticket registration system.
Full-time course study including CCNA - Cisco network Routing & Switching, Windows Client/Server, Office 365, Linux.
Intensive internal training.
Diploma in pedagogy.
Exam certificate.
Second year of master study.
Baccalaureate diploma.