Rôles occupés
Systems
Windows Server
Microsoft 365 / Office 365
Back-end
ASP.NET
Security
Cybersecurity
Miscellaneous
IT Service Management
Service Technology Engineer, Support Engineer, Project Engineer @
01 January 2019 -
Responsible for technology solutions and support engineering.
Desktop & System Engineer, Service Delivery Manager & Service Desk Manager @
01 January 2017 - 31 January 2019
Managed service delivery and support for desktop and system engineering.
Technical Engineer (System & Network) @
01 August 2015 - 31 January 2017
Worked on technical network solutions and system engineering.
NOC Engineer, Service & Account Engineer @
01 May 2010 - 31 August 2015
Provided network operations support and account management services.
IT & Network Support Engineer @
01 September 2007 - 31 May 2010
Supported IT and network solutions for clients.
IT Operator @
01 November 2006 - 31 August 2007
Handled IT operational tasks and support.
Call Center Agent & Service Desk @
01 November 2003 - 31 October 2006
Provided customer support and service desk assistance.
Sales – Micro-Informatics & Software @
01 May 2003 - 31 October 2003
Sold micro-informatics and software products.
Full-Stack ASP Developer (Internship Extension) @
01 July 2002 - 31 August 2002
Developed full-stack applications as part of an internship.
Applied Computer Sciences – Analyst Programmer @
01 September 2000 - 30 June 2003
Bachelor's degree focusing on analysis and programming in computer sciences.