Mithra Subramani

Coordinated daily and weekly meetings with internal teams and clients, documented action items and shared minutes. Supported risk and issue tracking through structured documentation and follow-up on mitigation plans. Led KPI tracking initiatives for batch performance and ticket resolution efficiency.

Involved in Incident Management and change management activities. Provided SQLs to resolve business-related data validation errors. Assessed and fixed defects raised during batch activities.

Bachelor of Technology (B. Tech - IT) with an overall score of 78%.