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• Managed bank’s portfolio of IT projects / digital transformation initiatives valued GBP 8M involving multiple business domains including in-house development & vendor backed development.
• Paired up with business owners to define, elaborate and prioritize business demands & formulate detailed business case for senior stakeholder’s approval. Counseled business stakeholders to arrive at build – buy decisions.
• Steered the discovery sessions to understand business problems/opportunities & translated them into actionable deliverables. Created product roadmaps, user stories, BRDs & FSDs to understand, elaborate and document the as-is vs desired requirements.
• Conducted product backlog refinement meetings to refine & prioritize user stories. Spearheaded sprint planning, daily scrum, & sprint retrospection meetings with stakeholders across 3 different geographic locations.
• RFI / RFP management: Liaised with relevant stakeholders from Business, Operations, Procurement, IT during various stages of the RFI / RFP process (Documentation, Scoring, Vendor demos, Evaluation, Vendor selection).
• Assisted contracts team in negotiating & finalizing SOWs, MSAs & AMCs for 6 major programs.
• Developed end to end project plan and steered project delivery using waterfall & agile frameworks.
• Spearheaded project monitor and control activities including tracking key milestones and reporting deviations to stakeholders in the form of schedule and cost variance reports.
• Developed risk assessment and management plans & established resourcing contingencies to remove any unforeseen impediments & roadblocks, resulting in 100% of milestones achieved on time & within budget.
• Liaised with business and IT teams to formulate test strategy / scenarios finalization, test execution, defect monitoring and test cycle closure.
• Post go-live assisted business users to report post production anomalies & ensured swift issue resolution by liaising closely with production support team.
• Standardized the PMO best practices & procedures according to the PMI's (Project Management Institute) delivery methodology and extended project documentation, knowledge transfer and audit support.
Offshore PMO Consultant – Royal Bank of Canada May 2015 - Jun 2016
• Owned the Software Development Lifecycle (SDLC) of custom tools for RBC-SAS. Spearheaded a team of 12 associates across 4 geographies; helped the client to manage its syndication & financial services.
• Leveraged Change management tools to track changes in project scope, proactively identified potential risks & created contingency plans. Resulted in zero post-production defects in 3 project releases.
Software Test Analyst – Royal Bank of Canada Jun 2014 - Apr 2015
• Performed the role of Quality Assurance analyst responsible for test scenario / case creation, test case execution, validating report calculations and reporting business anomalies to the development team using HP Quality Center and Atlassian Jira.
• Scripted automation scripts on Robot Framework for QA Regression testing and UAT; helped the client in saving 990 manual working hours per quarter.
• Orchestrated SQL queries on Database Tables to collect Test Data, to be used by manual testers.
Post graduate Program in Project Engineering & Management - WES approved
Bachelor of Electrical Engineering - WES approved