Top roles
Systems
Back-end
ERP
Cloud
Miscellaneous
Support of the most critical airline applications with stand by shift in a network of ICT teams working together with the International middleware ICT support teams and the several worldwide business departments.
Provide support for Provision, and other .net based applications used for the digitalization of operating rooms in hospitals. Log all incidents and work updates in HP ServiceCenter and follow up.
Supported the internal maintenance team and external clients with questions or issues related to the functionality and configuration of the different types of multifunctional printers and the ‘Office Solution applications’ to manage MFP ( Safequeue, PCounter, Workflow ).
Cloudbizz workspace is a completely serviced cloud and used by 3000 companies in Belgium. Provided daily second line service support for clients using mostly Microsoft technologies using HP ServiceCenter 6.
Supported and implemented the internally developed software products based on the .net framework in the domain of document management, electronic archiving and workflow management.
The software provided mostly scanning with forms recognition to the cloud with a large variety of tools installed on Microsoft server 2012.
As an IT support consultant I have used and upgraded my competences in different multinational commercial environments like for example Pfizer Belgium, Renault and Philip Morris :
Business Application Support for apps specifically developed to the environment (Siebel)
Project: Packaging & Certification of applications - Standardization and PC Roll Out.
Project: Server migration Windows NT to Windows 2000 Server in an IBM-SAN environment Siebel 2002 support and database update projects during weekends.
Created a simple user friendly web site ‘Ticketing tool’ based on Asp.net 2.0 web service with logging framework and documentation (Infopath 2013 basic code-behind C# development.)
Support local Sharepoint 2003 site collections and Infopath 2003 forms migration to MOSS 2007.
Site collection administrator Belgium on Sharepoint 2013.
CCNA module 1
Ethical Hacking introduction
Excel advanced
Developing Web Applications with MS Visual Studio 2010
W7 configuration + enterprise support - Exam certified 70- 680
Citrix Xenapp 5.0 - Implement and maintain SQL server 2008