Gilbert Ishimwe

Supported ticket resolution through direct interaction with developers and stakeholders. Executed SQL queries for XML analysis. Conducted UAT (User Acceptance Testing) release testing. Contributed to internal projects by conducting requirement analyses with JIRA and Confluence. Created BPMN with Visio for current and future processes.

Implemented Salesforce configuration, deployment and test script development for user stories in E2E and UAT phases. Provided support on RFP, while also composing meeting minutes, user stories and technical designs (business requirements) on JIRA. Provided support in sprint planning, workshop preparation, sprint review, sprint retrospective, estimation sessions and end user training for E2E and UAT phase.

Assisted the client in their digital transition (public sector) by analyzing business requirements and identifying areas for efficiency improvements. Served as a trainer on SAP Enable Now, responsible for creating templated and training content. Ensured effective collaboration, execution, and synchronization of training materials. Managed test activities, identified issues and ensured their resolution through effective follow-up. Proficient in reading blueprints to understand SAP business processes and writing functional requirements. Creation of simple BPMN using Bizagi.

Auditor in the industry sector verifying inventory of companies. Review of processes and internal control. Substantive tests relating to identified risks.

Thesis topic: 'The Lemba Platform: alternative finance through a collaborative and circular method based on the tontine model'