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- Served as Secretary to the board, moderating meetings, maintaining actionable records, and supporting governance, decision making and operational continuity of a 70-year-old organisation.
- Led communications and publicity across productions, aligning volunteers, messaging, advertising and video output to meet deadlines and quality standards.
- Exercised calm and clear judgement in time-pressured, emotionally charged situations and complex cases where physical, psychological and behavioral factors intersect.
- Coordinated a six-month sensitive investigation, engaging 18 participants and contacting 100+ stakeholders, serving as the central point of contact.
- Synthesized research into briefs, timelines and risk assessments that directly informed senior editorial decisions on publication, timing and risk exposure.
- Applied practical operational security measures to safeguard sources and investigative integrity under external pressure.
- Selected participant with CareWeb, a digital platform for multidisciplinary primary care practices.
- Conducted market, funding and viability analysis, translating findings into recommendations that informed product direction and viability assumptions.
- Delivered digital projects from scope to launch, aligning internal teams and senior external stakeholders.
- Translated evolving, incomplete and sometimes conflicting requirements into clear priorities, timelines and decision points.
- Leveraged AI tools and collaborative platforms to accelerate analysis and documentation while retaining human judgment, verification and responsibility for outcomes.
- Managed assessment and treatment in various primary and secondary care settings, coordinating across physicians and other health professionals and collaborating in multidisciplinary teams.
Organisation and management of a primary care group practice, including ethical, legal and operational governance.
Globally recognised emergency training in rapid decision-making, prioritisation and team communication under pressure.
International exchange