Top roles
Helpdesk / Support< 2 years
System Engineer / Administrator< 2 years
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Work experience
Since 2019
System Admin Intern @ optimy
01 February 2025 - 31 August 2025
Supported IT infrastructure improvements, including Google Workspace migration, PBX system update, and office setup. Delivered hands-on technical support across Windows, hardware, and access management.
IT Department Assistant @ Medical Research Council (MRC)
01 November 2020 - 31 December 2020
Guided new end-users through account registration and setup onboarding procedures.
IT Department Assistant @ Medical Research Council (MRC)
01 July 2019 - 31 August 2019
Operated front desk, managing calls and providing assistance across offices. Provided PC troubleshooting and desktop maintenance for employees.
Education experience
Since 2017
Data Science, Protection & Security @ thomas more university
01 September 2019 - 30 June 2025
BSc. in Data Science, focused on Protection & Security.
Highschool Diploma @ Dakar Academy
01 September 2017 - 30 June 2021
Completed secondary education with a focus in relevant studies.
Connect with Ikechukwu Nwakanma