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Kylian Nijdam

IT Support Technician @ Hama - Wetteren
East Flanders, Belgium

Enthousiaste en leergierige ICT-professional met een sterke focus op kwaliteit. Gedreven om technische uitdagingen op te lossen en processen te optimaliseren. Klant- en doelgerichte aanpak, werk graag samen in een team.

Top roles

Helpdesk / Support< 2 years

Back-end

SQL
C#
Python
PowerShell

Systems

Virtualization
Active Directory / Windows Server
Language
Good English
English
Good
Dutch
Good
French
Average
Work experience
Since 2023
IT Support Technician @ Hama - Wetteren
01 June 2023 -

Opgelost: >1000 supporttickets (hardware, software — Office 365, Windows, iPhone — en ERP). Servers en applicaties geüpdatet, gemigreerd en beheerd (inclusief overgang naar IFS ERP). Retour- en orderverwerking (B2C) volledig geautomatiseerd.

Education experience
Since 2015
ICT Support @ VDAB Wondelgem
01 January 2022 - 31 December 2023

Specialized training in ICT support.

C# Programming @ Syntra West
01 January 2019 - 31 December 2020

Training focused on C# programming skills.

Office Techniques @ KTA Brakel
01 January 2015 - 31 December 2015

Basic skills in office techniques.

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