Top roles
Business Analyst2 - 5 years
Helpdesk / Support2 - 5 years
Project / Program Manager5 - 10 years
Agile
Agile/Scrum
Lean
SAFe
Back-end
Artificial intelligence
ETL Datawarehouse
DataStage
Miscellaneous
Project Management
Language
Native Dutch
Dutch
Native
English
Fluent
French
Average
German
Average
Work experience
Since 2010
Road Network Planning and Engineering Specialist @ FedEx
01 January 2019 - 01 January 2025
Application development, applying SAFe Agile Framework ensuring high-quality output. Acting as Agile Product Owner within FedEx Europe, aligning stakeholders and development teams to deliver end-to-end value in a complex operational ecosystem.
Process Improvement Officer @ TNT Express
01 January 2015 - 01 January 2019
Process implementation & optimization, Lean-specialist, hub-engineer working cross-functional with multiple departments, quality analyst and back-up hub manager.
First line call-intake and trainer, back-up teamleader & incident manager @ TNT Express
01 January 2010 - 01 January 2015
First line call-intake and trainer, back-up teamleader & incident manager.
Education experience
Since 2002
Development and design @ Howest
01 September 2008 - 30 June 2009
Multimedia @ Don Bosco
01 September 2006 - 30 June 2008
Accounting @ Heilig-Hart & College
01 September 2004 - 30 June 2006
Modern science @ Sint-Niklaas-instituut
01 September 2002 - 30 June 2004
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