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Michael De Meersman

IT Manager @ WFS
Flemish Brabant, Belgium

Experienced IT professional with a strong background in airfreight and logistics. Adept at providing first, second, and third-line technical support to both management and operational departments. Proven track record in enhancing IT-business alignment and developing IT strategies for businesses with up to 400 employees. As IT Lead in Belgium, I drive efficiency, reliability, and innovation. I coordinate both internal and external projects, ensuring seamless IT operations across multiple locations. Successfully established IT infrastructure for five new warehouses (greenfield/brownfield) at Brussels and Liège airports, ranging from 9,500m² to 25,000m². Hands-on, direct, and pragmatic. I tackle challenges head-on, bringing structure to complex IT environments. Years of navigating high-stakes operations in logistics and airfreight have hardened my ability to remain decisive under pressure. No-nonsense, solution-oriented, and always focused on delivering results. Above all, I do my job with dedication and passion. IT is not just a function it's the backbone of business success, and I take pride in making it work seamlessly. My commitment goes beyond technology, it’s about empowering people, optimizing processes, and ensuring that IT is a driver of growth, not just a support function.

Tech stack

Miscellaneous

IT Project Management
IT Service Management
ITIL
Language
Native Dutch
Dutch
Native
English
Good
French
Good
German
Average
Work experience
Since 2006
IT Manager @ WFS
01 December 2018 -

Overseeing IT operations, driving efficiency and innovation across multiple locations.

IT Support Coordinator @ WFS
01 May 2017 - 30 November 2018

Coordinated technical support operations and managed IT-related issues.

Customs, tracing and forwarding agent @ WFS
01 February 2014 - 30 April 2017

Managed customs processes and logistics operations efficiently.

Past-member - Secretary @ JCI (Junior Chamber International)
01 November 2010 - 31 August 2014

Involved in organizational activities and member support.

Worldwide Cargo Tracing Agent @ Swissport
01 September 2012 - 31 January 2014

Managed cargo tracing operations and IT troubleshooting.

Cargo Tracing Agent @ Flightcare
01 May 2008 - 31 October 2012

Handled cargo tracing and resolved IT system issues.

Product specialist @ TRANSCOM
01 December 2006 - 31 May 2008

Provided customer and technical service for Tele2 products.

Education experience
Since 1991
IT-management @ NCOI Opleidingen
01 April 2023 - 31 May 2023

Basisopleiding in IT-management

Informatica @ CVO Leerstad - Dendermonde / Lokeren
01 September 2010 - 30 June 2014

Graduated with specialization in Informatics.

Economie Moderne Talen @ ZAVO
01 September 1998 - 30 June 2004

Completed secondary education with a focus on modern languages and economics.

Multimedia -en Communicatietechnologie @ Hogeschool PIH Kortrijk
01 September 2000 - 30 June 2001

Studied Multimedia and Communication Technology.

01 September 1991 - 30 June 1998

Primary education.

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