Kris Van de Steen

SR. PROJECT/PROCESS ANALYST / IT INFRA PROJECT MANAGER @ FedEx

Flemish Brabant, Belgium

Seasoned and results-driven IT Project and Program Manager with experience at a leading transportation industry organization. Demonstrated success in leading cross-functional teams and delivering complex, high-impact projects on time and within budget. Known for a pragmatic and structured approach to project execution, with a strong focus on stakeholder alignment, client satisfaction, and strategic business outcomes. Proven ability to manage the full project lifecycle—from initiation through to delivery—whilst fostering collaboration and driving continuous improvement across diverse environments. Recognized for a direct and interpersonal leadership style that motivates teams and consistently ensures successful program outcomes.

Top roles

Helpdesk / Support< 2 years

Project / Program Manager2 - 5 years

System Engineer / Administrator> 10 years

Systems

Citrix

VMware

Cloud

Azure

Back-end

Network/Telecom

SAN

Miscellaneous

Project Management

Language

Work experience

Since 1997

SR. PROJECT/PROCESS ANALYST / IT INFRA PROJECT MANAGER @ FedEx

01 February 2020 - 01 February 2025

Successfully led multiple large-scale IT infrastructure projects across European data centers, delivering on time and within budget while enhancing operational resilience.

SYSTEMS SOLUTIONS ARCHITECT @ FedEx

01 August 1999 - 01 February 2020

Led the successful implementation and maintenance/support of new IT infrastructure in the European main data center, enhancing system performance and scalability.

Helpdesk @ FedEx

01 October 1997 - 01 August 1999

Provided technical support and assistance to end users.

Education experience

Since 1995

Computer Programming @ Hogent

01 September 1995 - 30 June 1997

Specialisation in Computer Programming covering foundational and advanced programming concepts.