Profile | Editx

Top roles

Helpdesk / Support2 - 5 years

Systems

Citrix

VMware

Windows Server

Active Directory / Windows Server

Network/Telecom

Cisco

TCP/IP

Language

Native Dutch

Dutch

Native

English

Good

French

Good

Work experience

Since 2019

Support Agent @ First Line Support

01 November 2019 - 28 February 2025

Klantensupport, telefonische IT-assistentie, accountbeheer, Windows-support en troubleshooting.

First line support @ First Line Support

01 August 2019 - 01 November 2019

Beheer van AD-accounts, oplossen van software- en hardwareproblemen, remote assistentie met TeamViewer.

Education experience

Since 2006

Agile Crash Course @ udemy

01 January 2023 - 01 February 2023

Training in projectmanagement, Agile levering en leiderschap.

Barman @ Unknown

01 June 2018 - 01 July 2019

Opleiding voor bartender.

Zaalverantwoordelijke @ Unknown

01 February 2011 - 01 May 2012

Opleiding voor zaalverantwoordelijke.

Barman @ Unknown

01 March 2010 - 01 February 2011

Opleiding voor bartender.

Netwerktechnicus @ Familiebedrijf

01 January 2006 - 01 January 2007

Secundair diploma, Netwerktechnicus.

Ben Goosens

Top roles

Systems

Network/Telecom

Welcome back

Welcome on board!