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Rikkert Blindeman

IT Engineer @ Gemeente Lebbeke
East Flanders, Belgium

Dynamic and flexible IT Engineer, responsible for various levels of support and collaboration with infrastructure teams. Experienced in teaching digital skills and supporting students with special needs. Proven track record in monitoring and optimizing IT processes.

Top roles

Consultant (Specialist)< 2 years
Helpdesk / Support2 - 5 years
Service Delivery Manager< 2 years

Systems

Citrix
VMware
Active Directory / Windows Server
Microsoft 365 / Office 365

Microsoft Dynamics 365

MS Exchange Server

SAP

SAP
Language
Native Dutch
Dutch
Native
English
Good
French
Average
Work experience
Since 2017
IT Engineer @ Gemeente Lebbeke
01 November 2024 -

Responsible for support L1 & L2 (Calls, mails, …). Close collaboration with the infrastructure team for extensive changes, projects, L3 support.

Learning support Type 6 @ Buso Spermalie
01 November 2023 - 31 October 2024

Supporting students who are blind or visually impaired in 6 different schools. Teaching these students different digital skills to improve their learning experiences.

Senior Support Engineer @ ICT-Talents
01 June 2023 - 30 September 2023

Responsible for giving level 1 and level 2 support to HQ and over 2000 clients in the Volvocars dealership program.

Senior Support Engineer @ Staff Your Tribe (consultant for ACLVB)
01 March 2022 - 30 June 2023

Responsible for monitoring and supporting over 100 offices (750+ employees) and central services.

Service Desk Engineer @ VPK Packaging Group
01 July 2020 - 31 March 2022

Assisting in leading daily operations and providing second-line support.

Service Desk Operator @ VPK Packaging Group
01 October 2018 - 30 June 2020

First Line support for 6300+ employees across multiple locations.

Chief assistant facility software @ Hogent
01 October 2017 - 30 September 2018

Responsible for the ERP system: FMIS and leading the upgrade and optimization of the system.

ICT Coordinator & teaching computer sciences @ Sint-Lodewijk
01 January 2017 - 30 June 2017

60% ICT Coordinator; 40% Teaching responsibilities.

Education experience
Since 2003
Applied Computer Sciences @ Hogent
01 September 2014 - 01 July 2016

BA/BSc in Applied Computer Sciences.

Computer Sciences, Biology, Physics and Chemistry @ Arteveldehogeschool
01 September 2010 - 01 July 2014

BA/BSc in General Secondary Education.

New Media and Communication Technology @ Howest
01 September 2009 - 01 July 2010

BA/BSc in New Media and Communication Technology.

Human Sciences @ Heilige-Maagdcollege
01 September 2003 - 01 June 2009

General Secondary Education in Human Sciences.

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