Flexibly aided in carrying out complex client migrations from mixed cloud and on-prem environment to Microsoft 365 + Azure, while providing tier-one support to country-wide clients.

Provided technical support via phone to various clients across industries from aerospace to small businesses, while gaining exposure to industry standard technologies both in the cloud arena and among local businesses.

Repaired computer systems and troubleshooted software for small businesses while also doing basic one to one consultancy work on projects involving implementation of Linux infrastructure, SOHO networks, and troubleshooting of Microsoft application suites.

As a volunteer organizer, assisted in troubleshooting user issues on the GNU/Linux operating system and coordinating social events advocating for free and open source software.

Engaged in teamwork organization on the NOC team, developing effective strategies for managing on-site infrastructure and resilience, ensuring visitor satisfaction during conference and expo sessions.

Associates Degree in Science.

High School Diploma.