Lakshya Saini

Senior Technical Consulting Engineer - Cisco TAC @ Cisco Systems - Belgium

Brussels, Belgium

Worked for 5 years as a Senior Technical Consulting Engineer at Cisco TAC with a total of 13 years of experience in the industry. I utilise a practical and logical approach to problem-solving, leveraging analytical thinking to deliver effective solutions while managing high-pressure situations with ease. I am always exploring new open source projects and working on my home lab setup where I host personal projects like my website and home automations. Currently seeking my next opportunity to leverage and enhance my technical skills while contributing valuable expertise from past experience and out-of-the-box thinking to a dynamic team and organisation.

Top roles

Helpdesk / Support< 2 years

Network / Telecom Engineer< 2 years

Technical Analyst5 - 10 years

Network/Telecom

Network

Cisco

Cloud

Docker

Kubernetes

Security

Cybersecurity

Systems

VMware

Language

Native English

English

Native

Hindi

Good

Dutch

Average

Work experience

Since 2012

Senior Technical Consulting Engineer - Cisco TAC @ Cisco Systems - Belgium

01 September 2017 - 31 March 2025

Assisting Cisco partners and customers in configuration and troubleshooting Datacenter Management products such as DCNM, Nexus Dashboard and Intersight.

Customer Support Engineer - Cisco TAC @ XPE Group NV - Belgium

01 May 2016 - 31 August 2017

Assisting Cisco partners and customers in configuration and troubleshooting network issues related to Wireless Connectivity.

Network Engineer - Cisco TAC @ Aricent Technologies - India

01 October 2013 - 31 December 2015

Assisting Cisco partners and customers in configuration and troubleshooting network issues related to Authentications, Authorizations, Accounting, Routing, Switching and Wireless Connectivity.

Global Test Center Support Analyst @ Prometric Testing Pvt Ltd - India

01 May 2012 - 31 October 2013

Work on Prometric Testing Center Servers ensuring they function properly and acting as a Primary Interface between the Business and Operations Teams for all Live Incidents.

Education experience

Since 2007

Computer Application @ Guru Gobind Singh Indraprastha University - India

01 January 2007 - 01 January 2011

Bachelor of Computer Application.