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Delivered end-to-end business analysis, process mapping, and IT strategy solutions, aligning with client objectives and optimizing workflows. Consulted on Agile transformation strategies, enabling clients to achieve a 20% improvement in project delivery efficiency. Developed tailored solutions for diverse clients, fostering innovation, digital transformation and improving operational efficiency through Lean Six Sigma methodologies.
Spearheaded the end-to-end implementation of change management strategies for Sales Operations transformations, aligning with business objectives and ensuring seamless execution. Led the consolidation and integration of multiple Salesforce platforms across Clarivate’s acquired companies into a centralized Salesforce system, significantly optimizing and reengineering the sales process.
Advised senior leadership on IT-driven business improvements, bridging the gap between technology, enterprise architecture, and business strategy. Implemented enterprise IT solutions to enhance service delivery, increasing operational efficiency by 25% and reducing costs by 15%.
Collaborated with senior management to design and implement digital transformation strategies that incorporated data governance frameworks, resulting in a 26% increase in revenue through optimized digital channels.
Monitored company performance and analyzed KPIs, optimizing business strategies and reducing project costs by 10%.
Assisted in managing 3 EU projects, contributing to successful execution and alignment with business objectives.
Relevant Courses: Business Analysis & Business Process Management, Data Science and Business Intelligence, ICT Service Management, Architecture and Modelling of Management Information Systems, Innovation Management and Strategy, Database Management, Data Visualization, Strategic IP Management.
Relevant Courses: Decision Analytics, Information Systems Strategy and Management, Multinational Strategic Planning, Supply Chain Management, Advanced Economics, Competitive Strategy, Advanced Marketing, Financial Reporting & Auditing, Advanced Finance.
Relevant Courses: Management Information systems, Accounting, Finance, Management, Economics, Quantitative Methods, Math, Statistics.