Ikele Likwango

@ Office of the High Commissioner for Human Rights (OHCHR)

Antwerp, Belgium

Strategic Program & Project Manager with over 18 years of experience leading ERP (SAP), CRM, and digital transformation programs, supply chain, and enterprise IT. Proven expertise in IT strategy, process optimization, and data-driven decision-making, driving operational excellence in global corporations and public sector organizations. Adept at stakeholder engagement, Agile delivery, and governance frameworks (Prince2, ITIL, PMO).

Top roles

Helpdesk / Support< 2 years

Project / Program Manager5 - 10 years

System Engineer / Administrator< 2 years

Technical Analyst< 2 years

Technical Writer5 - 10 years

Agile

Agile/Scrum

Cloud

Azure

SAP

Miscellaneous

ITIL

Business Intelligence

Power BI

Mgmt Frameworks

Prince 2

Language

Fluent English

English

Fluent

French

Fluent

Dutch

Average

Work experience

Since 2006

01 November 2024 -

Coordinated HR activities, including recruitment, promotion, job classification, performance appraisal, separations, and training, ensuring adherence to UN rules. Supported budget preparation and work programme implementation.

01 November 2023 - 31 October 2024

Controlled financial aspects of soft services contracts in SAP ERP, monitoring depletions and addressing concerns with Budget & Finance.

01 October 2017 - 31 October 2023

Collaborated on SAP ERP projects, facilitating communication between the SAP Team and relevant Court sections to implement streamlined business processes.

01 September 2015 - 01 October 2017

Collected data from Umoja (SAP ERP) ECC and Business Intelligent systems to assist the Quality Management Unit.

01 February 2015 - 31 August 2015

Maintained and improved the quality of ICT support.

01 September 2013 - 28 February 2015

Enhanced ICT Service Delivery, providing timely support for all Umoja technical issues.

01 March 2006 - 31 August 2013

Provided comprehensive ICT Support within the Field Office.

Education experience

Since 2001

Management of Information Systems @ University of Leicester, United Kingdom

01 September 2016 - 31 July 2018

Business Information Technology @ Institut Supérieur de Commerce de Matadi, RDC

01 September 2001 - 31 July 2005